Notifications

Notifications let you send messages from AppStudio to users in an applet — immediately or scheduled for a future time. Use them for announcements, reminders, targeted messages to specific users, or to the whole applet's user base.

When to use this

• You want to send a message to all users in an applet
• You need to remind a specific user or user group about something
• You want to schedule a send for later
• You want the notification to deep-link to a specific page in the app when the user opens it

How it works

Notifications are managed at the applet level — each applet has its own notification list. When you send a notification, it's delivered both as a push notification to the user's device and as an email (if the user has email notifications enabled in their settings).

Notifications can be targeted in three ways:

Recipient	When to use
Applet notification	Sent to every user with access to the applet — good for general info or campaigns.
User group notification	Sent to every member of a chosen user group — good for targeted communication, e.g. to a team.
User notification	Sent to one or more specific users — good for individual reminders or direct messages.

Notifications can be sent immediately or scheduled for a future time. Scheduled notifications can be edited or deleted before they're sent; sent notifications can only be viewed and deleted.

Find the notification settings

Notifications are managed inside the applet:

1. Open your applet.
2. Go to Notifications in the side menu.

You land on a list with three tabs — User group messages, User messages, and Applet messages — where each tab shows both scheduled and previously sent notifications.

Send a notification

1. Open Notifications in the applet.
2. Pick the tab for the recipient type you want.
3. Click Create.
4. Pick recipients (for user and user group messages).
5. Fill in Subject and Text.
6. Adjust optional fields — Email content, Send date, and Target page.
7. Save.

If Send date is empty, the notification is sent immediately. If it's set in the future, the notification ends up under Scheduled until the time arrives.

Notification settings

Recipient

Which fields appear depends on the type of notification you create:

Type	Recipient field
Applet message	None — the notification automatically goes to all users in the applet.
User group message	Select user group — pick a user group in the applet.
User message	Select user — pick one or more individual users.

Subject and content

Setting	Description
Subject	The notification's headline. Shown in the push notification and as the email subject line. Required.
Text	The body text. Used in the push notification and as a fallback in email if Email content is empty. Required.

Email

Setting	Description
Content	A rich-text version of the notification used in the email. Supports formatting (headings, bold, lists, links). Leave empty to use the Text field instead.

TIP

Use Email content when you want a more formatted, longer message in the email than fits in the short push notification — for example links and proper paragraphs.

Date

Setting	Description
Send date	When the notification should be sent. Leave empty to send immediately. Set to a future time to schedule.

Other

Setting	Description
Select target page	A page in the applet the notification links to. When the user taps the notification, this page opens instead of the applet's start page.

TIP

Set a Target page for notifications about something specific — a new report, a form to fill in, a post in the newsfeed. It saves the user a click and makes the notification clearly actionable.

Scheduled and sent notifications

The notification list is split into two sections per tab:

• Scheduled — notifications with a future send date. Can be opened and edited (subject, text, date, target page) or deleted.
• Sent — notifications that have already gone out. Can be opened in read-only mode and deleted, but not edited.

WARNING

Once a scheduled notification has been sent, it can't be undone. Double-check recipients and content before the scheduled time arrives.

Delete a notification

To delete a notification (scheduled or sent):

1. Open the notification from the list.
2. Scroll to Delete notification.
3. Click Delete.

Sent notifications disappear from the list but have already been delivered — deleting only affects the history in AppStudio, not the push notifications or emails that have already gone out.

Example

Scenario: You want to remind every user in a training app that the course starts next Monday, with a link straight to the course overview.

1. Open the Training applet and go to Notifications.
2. Pick the Applet messages tab and click Create.
3. Subject: Course starts on Monday.
4. Text: Hi! A reminder that the course starts Monday at 9 AM. Tap to see the schedule and prerequisites.
5. Email content: Write a longer formatted version with headings and links for email recipients.
6. Send date: set to Friday afternoon before the course starts.
7. Target page: pick the Course overview page.
8. Save.

On Friday afternoon the notification is sent automatically to every user. When they tap it in the app, they land directly on the course overview.

Tips

TIP

Use user group messages instead of repeated individual messages when information should reach several people. Then you only need to update the group to change the recipient list.

TIP

Schedule important sends well in advance and let them sit as Scheduled — that way you can adjust the subject or text if something changes before the send time without rushing.

Common mistakes

WARNING

Users who have turned off Push notifications or Email notifications in their own settings won't receive the notification through the disabled channel. See Applet Users for how those settings work.

WARNING

Scheduled notifications are sent based on the date and time you set — not adjusted per user time zone. Plan accordingly when sending to users in multiple time zones.

WARNING

If you delete a user or user group that a scheduled notification points to, the notification becomes invalid. Check recipients when you clean up users and groups.